As you’re headed toward the last meeting, suddenly you cannot remember the key talking points. You are about two minutes from reaching the meeting room, and you want more than anything to pull out your phone and scream at it: Who sent you the pre-read notes? Was it Taylor? No, possibly Drew. If only there existed an intelligent system that enabled you to find information this effortlessly. Now, there is: Meeting Insights provides AI capabilities that help you find information before, during, and after meetings as easily as if you had your own assistant to support you. Meeting Insights is now available for commercial Microsoft 365 and Office 365 customers in Outlook mobile (on both Android and iOS devices) and Outlook on the web. #CIRRUS INSIGHT FOR MS OUTLOOK FOR MAC ANDROID# We would like to pull back the cover and talk about the science and technology that drives this scenario. Also, we’ll share why Meeting Insights is only the tip of the iceberg in how we at Microsoft are developing AI-powered capabilities to simplify and improve customer experience and productivity. We’re currently testing two new features that expand intelligent content recommendations to new scenarios in Outlook. Providing usefulness in every contextĬustomers often say that finding content from meetings is a challenge. Large-scale, personal, privacy-preserving AI Therefore, we set out to build an intelligent personalized solution that provides customers with information from their mailboxes, OneDrive for Business accounts, and SharePoint sites to better help them accomplish the goals of their meetings.Ĭurrently, Meeting Insights can be found on more than 40% of all Outlook mobile and Outlook on the web meetings. The most useful emails and files for a meeting may change over time (for example, those most useful before may be different than the ones most useful during or after).

In order to create a relevant and useful service, we needed to find a way to reason across information shared by a customer as well as the files in their organization that they have permission to access and have opted to share. Microsoft 365 upholds a strict commitment to protecting customer data-promising to only use customer data for agreed upon services and not look at data during development or deployment of a new feature. This privacy promise, rather than being a hindrance, spurred us to think creatively and to innovate. #CIRRUS INSIGHT FOR MS OUTLOOK FOR MAC ANDROID#Īs detailed below, we use a creative combination of weak and self-supervised machine learning (ML) algorithms in Meeting Insights to train large-scale language models without looking at any customer data.

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